Delivery Areas:
We are proud to offer delivery services to all major cities and most towns across Pakistan. If you have any questions regarding delivery to a specific area, please contact our customer support team for confirmation.
Delivery Time:
We strive to process and ship your orders as quickly as possible. Delivery time typically takes 3-5 business days from the date of order confirmation. Please note that delivery times may vary depending on your location and unforeseen circumstances like weather conditions or public holidays.
Shipping Fees:
- Standard Shipping: We offer a flat rate of PKR 199 for standard shipping on all orders within Pakistan.
- Free Shipping: Enjoy free shipping on orders over PKR 2000
Order Tracking:
Once your order is shipped, you will receive a notification with a tracking number. You can use this tracking number to monitor your order's progress on our website or through our courier partner's website.
Delivery Attempts:
Our courier partner will attempt to deliver your order twice. If unsuccessful, they will contact you to arrange a convenient delivery time.
Undelivered Orders:
If your order is undeliverable due to an incorrect address, multiple failed delivery attempts, or refusal to accept the package, it will be returned to us. You will be responsible for the additional shipping costs to resend the order.
Damaged or Lost Shipments:
In the rare event that your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure you receive your order in good condition.
Changes to Shipping Policy:
Glow Stash reserves the right to modify or update this shipping policy at any time without prior notice. Please refer to this page for the latest information on our shipping terms and conditions.
We appreciate your understanding and cooperation. If you have any questions regarding our shipping policy, please don't hesitate to contact us.